Welcome to Born Pretty Salon! These Terms and Conditions govern your use of our website, nailproductsstore.com, and your purchase of our premium nail products. By accessing our site and making a purchase, you agree to comply with these terms. Please read them carefully to understand your rights and responsibilities, as well as ours.

1. User Obligations and Responsibilities

As a user of Born Pretty Salon, you agree to the following:

  • Accurate Information: Provide true, complete, and up-to-date details when creating an account or placing an order, including your shipping address and payment information.
  • Account Security: Keep your login credentials confidential and notify us immediately of any unauthorized use.
  • Compliance with Laws: Use our website and products in accordance with all applicable local, national, and international laws and regulations.
  • Prohibited Activities: Do not engage in any fraudulent, abusive, or illegal activities on our site, such as attempting to interfere with its functionality or misusing product information.

Note: Failure to adhere to these obligations may result in the suspension of your account or legal action.

2. Products and Services Description

Born Pretty Salon offers a wide range of high-quality nail care and art products, designed for both professionals and DIY enthusiasts. Our collection includes:

  • Gel Products: Color Gel Polish, HEMA-Free Gel Polish, Magnetic Gel Polish, Jelly Gel Polish, Glitter Gel Polish, and sets like the 6 Colors Gel Set.
  • Nail Tools: Nail Brushes, Nail File Buffers, Magnetic Sticks, and other essentials.
  • False Nails and Decorations: False Nail Tips, False Nails, Nail Art, and Nail Decorations for creative designs.
  • Nail Care: Base & Top Coat, Extension Gel, and Multi-Color Gel Sets to complete your nail journey.

We strive to provide accurate product descriptions and images, but slight variations may occur due to screen settings or batch differences. If you have any questions, feel free to contact us before purchasing.

Important: Due to hygiene and safety reasons, certain items like opened gel products or used tools cannot be returned. Please refer to our Returns & Exchanges policy for details.

3. Order and Payment Terms

Order Process

  • Placing an Order: Select your desired products, add them to your cart, and proceed to checkout. You’ll receive an order confirmation email once your payment is verified.
  • Order Processing: Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
  • Shipping: We ship worldwide, excluding Asia and select remote areas. Delivery times vary:
    • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
    • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipment.
    Note that delays may occur due to customs or location factors.

Payment Methods

We accept the following payment options for your convenience:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely, and we do not store your payment details. By completing a purchase, you confirm that you are authorized to use the chosen payment method.

Reminder: Shipping costs are non-refundable unless we made an error. For exchanges, new items will be shipped after we receive your return.

4. Intellectual Property

All content on the Born Pretty Salon website, including text, images, logos, product names, and designs, is the intellectual property of Born Pretty Salon or our licensors. You may not reproduce, distribute, or use any content without our prior written permission. Unauthorized use may result in legal action.

If you believe your intellectual property rights have been infringed, please contact us at [email protected] with details.

5. Returns, Exchanges, and Refunds

We aim for your complete satisfaction. Our returns and exchanges policy is designed to be hassle-free:

  • Eligibility: Returns or exchanges must be requested within 15 days of delivery. Items must be unopened, in original packaging, and resalable, with proof of purchase.
  • Non-Returnable Items: Opened gel products, used tools, liquid products, damaged false nails, opened sets, and used decorations cannot be returned due to hygiene and safety.
  • Process: Email us at [email protected] with your order details. After approval, ship the items with a trackable method. Refunds are processed within 5-14 business days, depending on the payment method.
  • International Returns: Customers are responsible for return shipping costs and any customs fees. Processing may take longer for international returns.

Tip: We recommend using trackable shipping for returns, as we are not responsible for lost packages.

6. Liability Limitations

Born Pretty Salon strives to provide reliable products and services, but we cannot guarantee that our website will be error-free or uninterrupted. Our liability is limited to the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
  • In cases of defective or incorrect items, we will provide a prepaid return label and process a refund or exchange promptly.
  • We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

By using our site, you acknowledge that your use is at your own risk, and you agree to indemnify us against any claims related to your actions.

7. General Provisions

  • Governing Law: These terms are governed by the laws of the United States, specifically the state of Colorado, where our company is based.
  • Changes to Terms: We may update these Terms and Conditions periodically. Changes will be posted on this page, and your continued use of the site constitutes acceptance.
  • Severability: If any part of these terms is found invalid, the remaining provisions will remain in effect.
  • Contact Us: For questions or concerns, reach out to us:
    Email: [email protected]
    Address: 12438 West 83rd Avenue, Arvada, CO 80005, US
    Response Time: 1-2 business days